This Privacy Policy describes how JivaHire (“JivaHire,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website (including https://jvahire.com as mentioned in the context of general website information if applicable, and the main platform services) and our hiring platform services (collectively, the “Services”).

We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

1. Who We Are

Our website address is: https://jvahire.com. Our primary service is the JivaHire platform, which connects candidates with potential employers through resume submissions and video interviews.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect depend on how you use our Services:

  • 2.1. Information You Provide Directly:

    • Account Information: When you create an account on JivaHire, we collect information such as your name, email address, password, and contact details.
    • Profile and Resume Information: You may provide us with your professional background, including your resume/CV, work experience, education, skills, qualifications, and other related information.
    • Video Interviews: With your explicit consent, we record and store video interviews you participate in through our platform. This includes video and audio data.
    • Communications: If you contact us for support or provide feedback, we will collect information related to your communication.
    • Consent Records: We maintain records of consents you provide, for example, for video interviews or specific data processing activities.

  • 2.2. Information We Collect Automatically:

    • Log Data: When you access our Services, our servers automatically record information, including your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, access times, and device information.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to operate and personalize our Services. This helps us understand how you use our Services, save your preferences, and improve your experience. (See Section 5 “Cookies and Tracking Technologies” for more details).
    • Usage Data: We collect information about your interactions with our Services, such as the features you use, the jobs you view or apply for, and your activity on the platform.

  • 2.3. Information from Third Parties: We may occasionally receive information about you from third parties, such as employers who might initiate an interview process with you through our platform, or from publicly available sources, in accordance with applicable laws.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Managing Services: To operate our platform, create and manage your account, enable you to upload your resume, participate in video interviews, and apply for jobs.
  • Connecting You with Employers: To share your resume, profile information, and video interviews with employers based on your job applications or with your consent for potential job opportunities.
  • Communication: To send you service-related notifications, updates about your applications, security alerts, support messages, and information about features and offerings (you can opt-out of promotional communications).
  • Personalization: To tailor the Services and job recommendations to your preferences and profile.
  • Improvement and Development: To analyze usage trends, conduct research, and improve the functionality and user experience of our Services.
  • Security and Fraud Prevention: To protect the security and integrity of our platform, prevent fraud, and enforce our Terms and Conditions.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

Your information may be shared in the following ways:

  • With Employers: Your resume, profile information, and video interview recordings (with your consent) are shared with employers to whom you apply for a job or who identify you as a potential candidate through our Services. Employers are responsible for their own use of your information in accordance with their privacy practices.
  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, video processing and storage, data analytics, email delivery, customer support, and security services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Obligations and Safety: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users, employers, or the public.
  • Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such deal and outline your choices in that event.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you for research, statistical analysis, or other purposes.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

  • What are Cookies? Cookies are small text files stored on your device when you visit a website. We use cookies for several purposes:
    • Essential Cookies: Necessary for the operation of our Services, such as authenticating users and maintaining session information.
    • Preference Cookies: To remember your settings and preferences (e.g., language).
    • Analytics Cookies: To help us understand how you interact with our Services, which pages are visited, and to improve our platform.
    • Temporary Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
    • Login Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Your Choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures may include encryption, access controls, and secure storage.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services and for legitimate and essential business purposes, such as maintaining the performance of the Services, making data-driven business decisions about new features, complying with our legal obligations, and resolving disputes.

  • If you have an account with us, we will generally retain your profile information, resumes, and video interviews for as long as your account is active and for a reasonable period thereafter in case you decide to re-activate the Services, or as required by employers for their record-keeping related to your applications.
  • You can request deletion of your account and associated data as described in Section 8.
  • We may also retain certain information for an extended period if required by law or for legitimate business needs like fraud prevention or an unresolved dispute.

8. Your Rights and Choices

You have certain rights and choices regarding your personal information, subject to applicable law. These may include:

  • Access and Update: You can review and update your account and profile information by logging into your account on JivaHire.
  • Correction: You have the right to request correction of inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): You can request that we delete your personal information. We will comply with such requests, except where we are legally required or have a legitimate business reason to retain certain information (e.g., for administrative, legal, or security purposes).
  • Data Portability: You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to request that we transmit this data to another controller.
  • Withdraw Consent: Where we rely on your consent to process your personal information (e.g., for video interviews), you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • Object to Processing: You may have the right to object to our processing of your personal information under certain circumstances.
  • Opt-out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

To exercise any of these rights, please contact us at info@jivahiresolutions.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing your request.

9. Embedded Content from Other Websites

Articles or features on our Services may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. This Privacy Policy does not apply to these third-party websites or services.

10. International Data Transfers

Your information may be stored and processed in India and any other country where JivaHire or its third-party service providers maintain facilities. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal information, to India and process it there.

By using our Services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than those of your country. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18 (or the age of legal majority in your jurisdiction if different). We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on our Services prior to the change becoming effective, or as otherwise required by law. We encourage you to periodically review this page for the latest information on our privacy practices.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

JivaHire Email: support@jivahire.com